What should I do if I cannot attend my appointment?
As a service we like to keep our waiting lists as short as possible, therefore we require [...]
How do I get psychological therapy?
You can refer yourself by telephone or email. We also accept referrals that come to us from [...]
How long will I wait for an initial treatment appointment?
Following your assessment, we aim to offer an initial treatment session within 6 working weeks. Our assistant [...]
How long will I wait for an assessment?
Our aim is to offer you an assessment within 10 working days of your referral to our [...]
How many sessions will I receive and what if I need more?
Psychological therapy is not like taking physical medication. We all respond differently to psychological therapy. Guidance suggests [...]
I don’t know whether I need CBT or Counselling?
That's okay, our therapists are trained to work with you at your telephone assessment to decide on [...]
Can I have someone attend my appointment with me?
To maintain confidentiality we would usually recommend that you attend your sessions individually, however, if you require [...]
When do you offer appointments?
We predominantly offer appointments from 9am-5pm, Monday to Friday. We are unable to offer individual appointments at [...]
Are appointments available near me?
We are a Surrey-wide service and will always aim to offer you an appointment in a location [...]
What if I am under 17?
We do not provide support for people under the age of 17. If you are under 17 [...]
